Privacy Policy

Information We Collect

DuWire collects information you provide directly to us, such as when you request a quote, contact us, or use our services. This includes:

• Personal identification information (name, email address, phone number)
• Business information (company name, plantation details, product requirements)
• Communication records and correspondence
• Technical data from website visits (IP address, browser type, pages visited)

How We Use Your Information

We use the collected information for the following purposes:

• Processing and responding to your inquiries and quote requests
• Providing customer service and technical support
• Improving our products and services based on your feedback
• Sending relevant product updates and promotional materials (with consent)
• Complying with legal obligations and protecting our business interests

Information Sharing

DuWire does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist in our business operations
• When required by law or to protect our legal rights
• In connection with a business transfer or merger
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. For detailed information, please refer to our Cookie Policy.

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your personal information
• Opt-out of marketing communications
• File a complaint with relevant data protection authorities

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.